PRIVACY POLICY
This Privacy Policy sets out the manner in which Sonar Sydney and
its related bodies corporate, collect, use, secure and disclose your
personal information. Sonar Sydney is bound by the Privacy Act 1988
(Cth) and the National Privacy Principles. Before providing Sonar
Sydney with any personal information, please read this Privacy Policy
carefully. In providing Sonar Sydney with any information, you consent
to its collection, use, storage and disclosure in accordance with this
Privacy Policy.
Personal information collected
The personal information collected and maintained by Sonar Sydney generally comprises:
customer contact details;
customer date of birth details;
name and addresses of directors, proprietors and any personal guarantors;
contact details for trade referees;
customer credit card details; and
reports from credit reporting agencies.
We collect this information for the following purposes:
establishing client relationships;
maintaining client contact details;
considering applications for credit and conducting necessary credit checks;
supplying products or services;
receiving payments for the supply of our products and services; and
with respect to the sale and supply of alcohol, complying with our obligations under relevant liquor law.
Ancillary to our primary business activities, we also collect and maintain personal information from:
suppliers, such as the name, address, contact details and insurance
details of our suppliers for the purpose of managing our supplier
relationships;
contractors and agents, such as the name, address, contact details and
insurance details of our contractors and agents for the purpose of
managing our relationships with contractors and agents; and
potential employees, such as the resumes and contact details of potential employees as part of our recruitment process.
Personal information is generally collected when you:
communicate with us by telephone, email or facsimile transmission;
visit our web site; or
meet with our representatives in person.
Sensitive Information
We do not collect sensitive information unless required by applicable
laws or rules. Sensitive information includes information relating to:
race;
political or religious beliefs;
sexual preferences;
criminal convictions;
membership of professional or trade associations or unions; and
health information.
Use and disclosure of personal information
We use and disclose your personal information for the legitimate
business purpose for which it was disclosed at the time of collection
and related purposes that would reasonably be expected without the need
to obtain prior permission.
We undertake not to sell, rent or trade your personal information. We
may, however, share information within our organisation and in some
cases it will be necessary to pass certain information to our
professional advisors or other third parties in order to comply with
reporting and statutory obligations. This may include our employees,
agents, contractors, auditors, insurers and tax, financial and legal
advisors.
We may also disclose your personal information to service providers and
contractors who provide services in connection with our products and
services. While personal information may be provided to these service
providers and contractors to enable them to perform agreed tasks, we
will generally require such parties to protect your personal
information in the same manner that we do.
We will not otherwise use or disclosure your personal information
unless the use or disclosure is authorized under the National Privacy
Principles.
Security
We use appropriate security procedures and the latest technology to
protect the information we hold. Access to and use of personal
information within Sonar Sydney is limited to prevent misuse or
unlawful disclosure of the information.
If other organisations provide support services to Sonar Sydney, we
require them to appropriately safeguard the privacy of any personal
information disclosed.
Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.
Dealing with Sonar Sydney online
If you visit Sonar Sydney's web site to browse, read or download
information, register as a member or purchase goods or services, our
system will log your movements. We use this information to assist in
providing the relevant service to you and in the other ways described
in this policy. These web site logs are not personally identifiable and
we make no attempt to link them with the individuals who browse the web
site unless you have provided your express consent.
Some of the web sites operated by us contain links to third party web
sites, such as advertisers, sponsors and other companies with whom we
have relationships. Although a web site may be linked to a web site
operated by us, we are not responsible for the privacy practices of the
linked third party web site. Any concern that you have with respect to
the privacy policies of a linked third party web site should be
directed to the operator of that web site.
In addition, from time to time we may have relationships with other
companies that we allow to place advertisements on web pages that we
operate. As a result, when you visit a web site operated by us,
advertising server companies may collect information such as your
domain type, IP address and click stream information.
Cookies
A cookie is a small data file that contains information about your
visit to our web site. Your computer provides this information during
your first visit to our web server. The server records this information
in a text file and stores this file on your hard drive. When you visit
our web site again, the server looks for the cookie and structures
itself based on the information provided.
Most browsers are initially set up to accept cookies. You can reset
your browser to refuse all cookies or to warn you before accepting
cookies. If you have set your browser to warn you before accepting
cookies, you will receive the warning message with each cookie. We use
cookies to help us improve our service to visitors to our site and to
ensure that our site is easy to navigate and useful.
Access
To the extent permitted by law or as required by the National Privacy
Principles, we will provide details of any personal information
disclosed by you and/or cease to make use of your personal information
for the purposes described above. We will also provide you with the
reasons for our inability to give you the access requested.
Please contact Sonar Sydney's Company Secretary if access to your
personal information is required. Please refer to the contact details
below.
Accuracy
We will take all reasonable steps to ensure that the personal
information we hold about you is accurate, complete and up-to-date.
Please contact your account manager or Sonar Sydney's Company Secretary
if any of the details you have provided change or if you believe the
information we have about you is inaccurate, incomplete or out-of-date.
Marketing material
We respect your choice to opt out of Sonar Sydney's marketing
activities. If you do not wish to receive marketing material from us,
please contact your account manager or Sonar Sydney's Company Secretary
and we will respect your request. Please refer to the contact details
below.
Complaints
If you have a complaint please contact our Company Secretary and we
will promptly acknowledge and investigate your complaint. Please refer
to the contact details below.
Changes to this privacy policy
We may make changes to this policy from time to time for any reason. We will publish those changes on our web site.
Contact us
If you would like further information regarding this policy, please contact us via any of the following means:
T +61 2 9033 7666
E info@sonarydney.com
M Genaral Manager
Sonar Sydney
1 Olympic Drive
Milsons Point NSW 2061
